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Protection of Data Privacy

Data protection statement

1) Information about the collection of personal data and contact details of the responsible body

 

1.1 We are delighted that you are visiting our website and would like to thank you for your interest. Below we advise you how your personal data is handled when using our website. Personal details in this respect means any data that can be used to identify you personally.

1.2 The body responsible for processing data on this website in accordance with the General Data Protection Regulation (GDPR) is Fritz EGGER & Co. OG, Weiberndorf 20, 6380 St. Johann i. T., Austria, tel.: +43 50 600-0, fax: +43 50 600-10111, email: moc.regge@ycavirp The body responsible for processing personal data is the individual or legal entity who decides on their own or together with others about the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal details and other confidential content (e.g. orders or enquiries to the responsible body), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string “https://” and the lock symbol on your browser line.

2) Data collection when visiting our website

 

When using our website purely for information purposes, in other words if you do not register or send us information in any other way, we only collect such data that your browser sends to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to show you the website:

  • Our website visited
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source/reference from where you came to the page
  • Browser used
  • Operating system used
  • IP address used (possibly in anonymised form)

Data is processed pursuant to Art. 6 Para. 1 f of the GDPR based on our legitimate interest in improving the stability and functionality of our website. Data is not passed on or used in any other way. We reserve the right, however, to check the server log files retrospectively if there is concrete evidence of unlawful usage.

3) Cookies

 

To make visiting our website attractive and to enable certain functions to be used, we use so-called cookies on various pages. This involves small text files, which are stored on your computer or other device. Some of the cookies used by us are deleted after the end of the browser session, in other words after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (cookies from third party providers) to recognise your browser the next time you visit (persistent cookies). If cookies are set, these collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

The cookies are sometimes used, by saving settings, to make the ordering process easier (e.g. noting the content of a virtual basket for a later visit to the website). If personal data is also processed using individual cookies implemented by us, this is processed pursuant to either Art. 6 Para. 1 b of the GDPR to execute the agreement or pursuant to Art. 6 Para. 1 f of the GDPR to safeguard our legitimate interests in the best possible functionality of the website and to make visiting the site effective and customer-friendly.

In some circumstances we work with advertising partners, who help us to make our Internet content more interesting for you. In this case, cookies from partner companies are also saved on your hard drive for this purpose when you visit our website (cookies from third party providers). If we work together with advertising partners, you will be informed individually and separately in the paragraphs below about the application of such cookies and the extent of the information collected in each case.

Please bear in mind that you can set your browser so that you are informed about cookies being set and can decide to accept them individually or exclude the acceptance of cookies for certain cases or in general. Every browser differs in the way it manages the cookie settings. This is described in every browser’s help menu, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Chrome:https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

You can also change the cookie settings set when entering this website at any time here.

Please bear in mind that the functionality of our website may be limited if you do not accept cookies.

4) Making contact

 

When you make contact with us (e.g. using a contact form or by email), personal data is collected. What data is collected in case of a contact form can be seen from the respective contact form. This data is only saved and used for the purpose of answering your concern or for making contact and the technical administration associated with this. The legal basis for processing the data is our legitimate interest in answering your concern pursuant to Art. 6 Para. 1 f of the GDPR. If, by making contract, your intention is to conclude a contract, then an additional legal basis for processing data is Art. 6 Para. 1 b of the GDPR. Your data is deleted once your enquiry has been handled. This is the case if it can be gathered from the circumstances that the matter in question has been concluded and that there are no statutory retention obligations preventing this.

 

5) Data processing when opening a customer account (e.g. myEGGER) and for contract handling purposes

 

In accordance with Art. 6 Para. 1 b of the GDPR, personal data will continue to be collected and processed if you give us this to implement a contract or when you open a customer account. What data is collected can be seen from the respective input forms. It is possible to delete your customer account at any time and can be done by sending a message to the above-mentioned address of the responsible body. We save and us the data given by you for contract handling purposes. Once the contract has been fully executed or your customer account has been deleted, your data is blocked in accordance with retention periods under tax and commercial law and deleted at the end of these periods, unless you have expressly consented to continued use of your data or we reserved a right to continue using your data, which is permitted by law and about which we will advise you accordingly below.

 

6) Using your data for direct advertising

 

6.1 Signing up to our email newsletter

If you sign up to our email newsletter, we will regularly send you information about our range of products and services. The only mandatory information for sending the newsletter is your email address. Providing any other data is voluntary and such data is used to be able to address you personally. For sending out the newsletter we use the double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to newsletters being sent. We will then send you a confirmation email asking you to confirm that you want to receive newsletters in future by clicking a corresponding link.

By activating the confirmation link you give us your consent to use your personal data pursuant to Art. 6 Para. 1 a of the GDPR. When you sign up to the newsletter we save your IP address registered by the Internet Service Provider (ISP) as well as the date and time of signing up in order to be able to track any possible misuse of your email address at a later point in time. The data collected by us when you sign up to the newsletter is used solely for advertising purposes by means of the newsletter. You can unsubscribe from the newsletter at any time by using the link provided in the newsletter or by sending a corresponding message to the responsible body mentioned at the start. Once you have unsubscribed, your email address will be immediately removed from our newsletter distribution list unless you have expressly consented to continued use of your data or we reserved a right to continue using your data, which is permitted by law and about which we will advise you in this statement.

 

6.2 Sending the email newsletter to existing customers

If you provided us with your email address when purchasing products or services, we reserve the right to send you regular offers about similar products or services to those already purchased from our range by email. For this purpose, we do not need to seek separate consent from you. In this respect, data is processed solely on the basis of our legitimate interest in personalised direct advertising pursuant to Art. 6 Para. 1 f of the GDPR. If you objected to the use of your email address for this purpose from the start, no emails will be sent on our part. You are entitled to object to the use of your email address for the afore-mentioned advertising purposes at any time with effect for the future by notifying the responsible body mentioned at the beginning. You will only incur the transmission costs according to the basic tariffs for this. On receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

 

6.3 Advertising by letter post

Based on our legitimate interest in personalised direct advertising, we reserve the right to save your first name and surname, your postal address and - if we have obtained these extra details from you as part of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business title pursuant to Art. 6 Para. 1 f of the GDPR and use them to send interesting offers and information about our products by post.

You can object to your data being saved and used for this purpose at any time by sending a corresponding message the responsible body.

7) Data processing for order handling purposes

 

7.1 As part of executing the contract, the personal data collected by us is passed onto the transport company responsible for delivery if this is necessary to delivery the goods. As part of the payment handling process, we pass your payment details onto the bank responsible if this is necessary for payment processing. If payment service providers are used, we will advise you explicitly about this below. The legal basis for passing on data in this respect is Art. 6 Para. 1 b of the GDPR.

7.2 Use of payment service providers

BS PAYONE

If you opt for the credit card payment provided by the payment service provider, BS PAYONE, the payment will be processed by the payment service provider BS PAYONE GmbH, Lyoner Strasse 9

60528 Frankfurt/Main, to which we pass on your information given as part of the ordering process as well as the information about your order pursuant to Art. 6 Para. 1 b of the GDPR. Your data will only be passed on for the purpose of processing the payment by the payment service provider, PAYONE, and only as far as this is necessary.

ConCardis

If you opt for the credit card payment provided by the payment service provider, ConCardis GmbH, the payment will be processed by the payment service provider ConCardis GmbH, Helfmann-Park 7, 65760 Eschborn, to which we pass on your information given as part of the ordering process as well as the information about your order pursuant to Art. 6 Para. 1 b of the GDPR. Your data will only be passed on for the purpose of processing the payment by the payment service provider, ConCardis, and only as far as this is necessary. The following URL provides you with further information on the ConCardis privacy policy: https://www.concardis.com/de-en/protecting-your-data

PayPal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if provided – “Purchase on account” or “Payment by instalments” via PayPal, we will pass on your payment details to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment handling process. These are passed on pursuant to Art. 6 Para. 1 b of the GDPR and only to the extent necessary for the payment handling process.

For the payment methods of credit card via PayPal, direct debit via PayPal or – if provided – “Purchase on account” or “Payment by instalments” via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment details may be passed on to credit agencies pursuant to Art. 6 Para. 1 f of the GDPR based on the legitimate interest of PayPal in determining your ability to pay. PayPal uses the result of the credit check in relation to the statistical probability of payment default for the purpose of deciding about the provision of the respective payment method. The credit check can contain probability values (so-called score values). If score values go into the credit check result, these are based on a scientifically acknowledged statistical procedure. Among other things, but not exclusively, address details go into calculating the score values. Further data protection law information, including the credit agencies used, can be found in the data protection statement issued by PayPal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

You can object to your data being processed in this way at any time by sending a message to PayPal. PayPal may still be entitled, however, to continue processing your personal data if necessary for the handling the payment according to the contract.

8) Use of social media: Videos

 

Use of YouTube videos

This website uses the YouTube embedding function to display and play back videos from the provider “YouTube”, which belongs to Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

In this respect the extended data protection mode is used, which, according to the provider’s information, only stores user information once the video(s) is/are played back. If the playback of embedded YouTube videos is started, the provider “YouTube” uses cookies to collect information about the user’s behaviour. According to information provided by “YouTube”, this is used among other things to record video statistics, which improve user-friendliness and prevent improper conduct. If you are logged into Google, your data will be assigned directly to your account when you click on a video. If you do not want your data to be assigned to your YouTube profile, you must log out before pressing the button. Google saves your data (even for users not logged in) as usage profiles and analyses these. Such analysis is carried out in particular pursuant to Art. 6 Para 1 f of the DSGVO based on Google’s legitimate interest in showing personalised advertising, market research and/or tailoring the layout of its website in line with needs. You are entitled to object to these user profiles being created, whereby you must get in touch with YouTube to exercise this right.

Irrespective of playing back the embedded videos, every time this website is accessed a link to the Google network "DoubleClick” is recorded, which can trigger further data processing procedures without our influence.

Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

You can find further information about data protection at “YouTube” in the provider’s data protection statement under: https://policies.google.com/privacy?hl=en&gl=en

9) Online marketing

 

9.1 Google AdSense

This website uses Google AdSense, a web ad service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google AdSense uses so-called "DoubleClick DART Cookies" ("Cookies"). These are text files placed on your computer, to help the website analyse how users use the site. In addition, Google AdSense also uses "web beacons" (small invisible graphics) to collect information, which can be used to record, collect and analyse simple actions such as visitor traffic to the website. The information generated by the cookie and/or web beacon about your use of this website (including the IP address) will be transmitted to and stored by Google on a server in the United States as a rule.

Google uses the information obtained in this way to evaluate your usage behaviour with regard to the AdSense ads. The IP address transmitted from your browser as part of Google AdSense will not be put together with other Google data. The information collected by Google may be transferred to third parties where required to do so by law, and/or where such third parties process the information on Google's behalf.
 
The processing of data described is carried out in accordance with Art. 6 Para. 1 f of the GDPR for the purpose of targeting the user in advertising by advertising third parties, whose advertisements are displayed on this website based on the evaluated user behaviour. At the same time, the processing serves our financial interest in exploiting the economic potential of our Internet presence by displaying personalised third-party advertising content for a fee.
 
Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.
 
The following URL provides you with further information on the Google privacy policy: https//www.google.de/policies/privacy/
 
Please bear in mind that certain functions of this website may not be able to be used or only to a limited extent if you have disabled the use of cookies.
 
You can disable cookies for ads preferences permanently by preventing this through a corresponding setting in your browser software or by downloading and installing the browser plug-in available under the following link:
 https://www.google.com/settings/ads/plugin?hl=de
 

9.2 Use of Google AdWords conversion tracking

This website uses the online advertising programme, “Google AdWords”, and, as part of Google AdWords, conversion tracking provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google Adwords service to draw attention to our attractive product ranges with the help of advertising material (so-called Google Adwords) on external websites. In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. We thus pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

The cookie for conversion tracking is set if a user clicks on an Adwords ad placed by Google. Cookies are small text files, which are stored on your computer system. These cookies lose their validity after 30 days as a rule and are not used for personal identification. If the user visits particular pages on this website and the cookie has not yet expired, we and Google can tell that the user has clicked on the ad and was directed to this page. Every Google AdWords customer is given a different cookie. Cookies cannot therefore be tracked through the websites of AdWords customers. The information collected with the aid of conversion cookies is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who have clicked on their ad and were directed to a page with a conversion tracking tag. They do not receive any information, however, from which users can be personally identified. If you do not want to participate in tracking, you can block this usage by disabling the Google conversion tracking cookie on your Internet browser under user settings. In this case you will not be included in the conversion tracking statistics. We set Google Adwords based on our legitimate interest in targeted advertising pursuant to Art. 6 Para. 1 f of the GDPR.
 
Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.
 
The following URL provides you with further information on the Google privacy policy: https//www.google.de/policies/privacy/
 
You can disable cookies for ads preferences permanently by preventing this through a corresponding setting in your browser software or by downloading and installing the browser plug-in available under the following link:
https://support.google.com/ads/answer/7395996
 
Please bear in mind that certain functions of this website may not be able to be used or only to a limited extent if you have disabled the use of cookies.
 
 

10) Web analysis services

 

10.1 Google (Universal) Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including the shortened IP address) will be transmitted to and stored by Google on a server in the United States as a rule.

This website uses Google Analytics only with the add-on "_anonymizeIp()", which ensures the IP address is anonymised by being shortened and guarantees anonymity. The add-on ensures your IP address is shortened beforehand by Google in member states of the European Union or in other states that are party to the European Economic Area Agreement. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. In these exceptional cases, data is processed pursuant to Art. 6 Para. 1 f of the GDPR based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted from your browser as part of Google Analytics will not be put together with other Google data.

You can prevent cookies from being saved by selecting the appropriate settings on your browser software; however, please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection of data generated by the cookie about your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plug-in provided under the following link:

https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin or in browsers on mobile devices, please click on the following link to set on opt-out cookie, which will prevent data being recorded by Google Analytics on this website in future (this opt-out cookie only works in this browser and only for this domain, if you are deleting cookies in this browser, you must click this link again): Disabling Google Analytics

Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

 You can find more information about how user data is handled by Google Analytics in the Google data protection statement: https://support.google.com/analytics/answer/6004245?hl=en

10.2 Hotjar (hotjar Ltd.)

This website uses the we analysis service, Hotjar, provided by Hotjar Ltd.. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel.: +1 (855) 464-6788).

This tool can be used to track movements on websites on which Hotjar is installed (so-called heat maps). It can therefore be seen, for example, how far users scroll and what areas users click on how often. It is also possible to use the tool to collect feedback directly from the users of the website. In this way we gain valuable information to make our web pages even faster and more customer-friendly. The above analysis is done based on our legitimate interest for optimisation and marketing purposes and designing our website in line with interests pursuant to Art. 6 Para. 1 f of the GDPR. When using this tool we pay particular attention to protecting your personal data. We can thus only track which areas you click on and how far you scroll. Areas of the website where personal data belonging to you or third parties is shown are automatically hidden by Hotjar and can therefore not be tracked at any point in time.

Hotjar offers every user the opportunity to stop the Hotjar tool being used with the help of a “Do Not Track header”, meaning that no data about the visit to the respective website is recorded. This involves a setting that all standard browsers support in the latest versions. For this purpose your browser sends a request to Hotjar asking to disable the tracking of the respective user. If you use our website with different browsers/computers, you must set up the “Do Not Track header” for each of these browsers/computers.

Detailed instructions with information about your browser can be found under: https://www.hotjar.com/opt-out

Further information about Hotjar Ltd. and about the Hotjar tool can be found under: https://www.hotjar.com 

You will find the data protection statement issued by Hotjar Ltd. under: https://www.hotjar.com/privacy

 

11) Retargeting / Remarketing / Recommendation ads

 

Facebook Custom Audience via the pixel method

This website uses the "Facebook pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). If explicit consent is given, it can be used to track the behaviour of users after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimise future advertising measures.

The collected data is anonymous for us and does not give us any information about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Policy (https://www.facebook.com/about/privacy/). The data can enable Facebook and its affiliates to serve ads on and off Facebook. A cookie can also be stored on your computer for these purposes. These processing operations are carried out only where express consent is given in accordance with Art. 6 Para. 1 a of the GDPR.

Consent to the use of the Facebook pixel may only be given by users who are older than 13 years of age. If you are younger, please ask your parent or legal guardian for permission.

Facebook Inc. based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

In order to deactivate the use of cookies on your computer, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or already stored cookies are deleted. Disabling all cookies may, however, mean that some functions on our Internet pages can no longer be executed. You may also disable the use of cookies by third parties such as Facebook on the following Digital Advertising Alliance website: https://www.aboutads.info/choices/ 

Google AdWords Remarketing

Our website uses the functions of Google AdWords Remarketing, hereby we advertise this website in Google search results, as well as on third-party websites. Provider is Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google places a cookie in the browser of your terminal device, which automatically enables an interest-based advertising by using a pseudonymous cookie ID and on the basis of the pages visited by you. Processing takes place on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6 Para. 1 f of the GDPR.

Any further processing will only take place if you have consented to Google to link your Internet and app browsing history to your Google account and that information from your Google account is used to personalise ads you view on the web. In this case, if you are logged in to Google during your visit to our website, Google will use your information in conjunction with Google Analytics data to create and define target audience lists for cross-device remarketing. Google will temporarily link your personal data with Google Analytics data in order to form target groups.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/onweb/ 

Alternatively, you can inform yourself about the setting of cookies at the Digital Advertising Alliance under the Internet address www.aboutads.info and configure your settings. You can set your browser so that you are informed about cookies being set and can decide to accept them individually or exclude the acceptance of cookies for certain cases or in general. The functionality of our website may be limited if you do not accept cookies.

Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

Further information and the privacy policy regarding advertising and Google can be found here: https://www.google.com/policies/technologies/ads/

 
LinkedIn Insight Tag
 
Within our online offering, we use the marketing functions (so-called "LinkedIn Insight Tag") of the LinkedIn network. Provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit our website, a connection is established to LinkedIn's servers. LinkedIn will be informed that you have visited our website with your IP address. Using the LinkedIn Insight tag, we can analyse the success of our campaigns within LinkedIn or identify target audiences for them, based on user interaction with our online offering. We use the LinkedIn Insight tag for marketing and optimisation purposes, in particular to analyse the use of our website and to continuously improve individual functions and offerings as well as the user experience. By statistically evaluating user behaviour, we can improve our offering and make it more interesting for you as a user. The legal basis for data processing is Art. 6 Para. 1 1 S. 1 f) of the GDPR.
If you are registered at LinkedIn, it is possible for LinkedIn to link your interaction with our online service to your user account. If you click on LinkedIn's "Recommend" button and are logged into your LinkedIn account, LinkedIn can also associate your visit to our website to you and your user account. 
LinkedIn is certified in accordance with the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law. https://www.privacyshield.gov/participant?id=a2zt000000000L0UZAA0&status=Active 
Data protection declaration: https://www.linkedin.com/legal/privacy-policy 
You may opt out of LinkedIn's analysis of your usage behaviour and display of interest-based recommendations and prevent LinkedIn from collecting the above information by placing an opt-out cookie ("opt-out") on the following linked website:
Opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out 
More information on data protection at LinkedIn is available here: 
https://www.linkedin.com/legal/privacy-policy#choices-oblig  
https://www.linkedin.com/legal/cookie-policy 
 
 

12) Using a Live Chat System

 

Live chat system

For the purpose of operating a live chat system to respond to live requests, this website collects and stores your submitted chat name and chat content for the chat record. Cookies are used to operate the chat function. Cookies are small text files that are stored locally in the cache of the Internet browser of the page visitor. The cookies enable the recognition of the Internet browser of the page visitor in order to ensure a differentiation of the individual users of the chat function of our website.

Insofar as the information collected in this way is personally identifiable, it is processed in accordance with Art. 6 Para. 1 f of the GDPR on the basis of our legitimate interest in effective customer service and the statistical analysis of user behaviour for optimisation purposes.

In order to avoid the storage of cookies, you can set your Internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. Disabling all cookies may, however, mean that the chat function on our Internet page can no longer be executed. You can also find more information about cookies in paragraph 3 of this data protection statement.

 

13) Tools and miscellaneous

 

Google Maps

On our website we use Google Maps (API) provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for showing interactive maps in order to view geographic information. Using this service shows you our location and makes it easier to reach us if need be.

As soon as you access those subpages in which the map provided by Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to a Google server in the USA and stored there. This happens regardless of whether Google provides a user account, via which you are logged in, or there is no user account. If you are logged into Google, your data will be assigned directly to your account. If you do not want your data to be assigned to your Google profile, you must log out before pressing the button. Google saves your data (even for users not logged in) as usage profiles and analyses these. The collection, storage and analysis are carried out in accordance with Art. 6 Para 1 f of the GDPR based on Google’s legitimate interest in showing personalised advertising, market research and/or tailoring the layout of Google websites in line with needs. You are entitled to object to these user profiles being created, whereby you must get in touch with Google to exercise this right.

Google LLC based in the USA is certified for the US-European data protection agreement, “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU.

If you do not agree to your data being sent to Google in future as part of using Google Maps, there is also the option of completely disabling the service provided by Google Maps by switching off the JavaScript application in your browser. Google Maps and hence also the map shown on this website cannot be used then.

You can see the Google terms of use under https://policies.google.com/terms?hl=en&gl=us, whilst you will find the additional terms of use for Google Maps under https://www.google.com/intl/en_US/help/terms_maps.html

Comprehensive information about data protection in connection with the use of Google Maps can be found on the Google website (“Google Privacy Policy”): https://policies.google.com/privacy?hl=en&gl=us 

E-learning
 
After registering or logging on to our customer portal, you can voluntarily go to our e-learning platform. There you will be provided with individual training contents. 
If you use the e-learning platform, your data transmitted to us during registration and those resulting from use will be processed within this framework in order to provide you with our multimedia and interactive learning in line with your needs. Only such data that is necessary for the functionality of the platform, such as learning progress, is processed. Personal data includes your surname, first name and email address. Your IP address will only be processed during your stay on the platform and then deleted.
If you are registered as a private individual, the data will be processed by the e-learning platform on the basis of the fulfilment of contractual obligations pursuant to Art. 6 Para. 1 b of the GDPR. If a business customer is registered at myEGGER, personal data of his employees who use the e-learning platform will be processed in accordance with Art. 6 Para. 1 f of the GDPR on the basis of legitimate interests. Legitimate interests are the contractual obligations of the responsible body or the business customer as well as his interest in the training of his employees.
This personal data is processed on our behalf by the company CLICK & LEARN GmbH, Petrinumstr. 12/3 in Linz.
The provision of personal data is not mandatory, but necessary for the voluntary use of the e-learning platform, as otherwise no individual, continuing and leading learning offer can be provided for you.
 
 
Qualtrics
 
This website uses cookies from Qualtrics LLC (400 West Qualtrics Drive, Provo UT, 84606 USA ("Qualtrics") to provide you with surveys about our services and promotions of our products and services. Data is always processed anonymously. 
Surveys displayed on your screen can be accepted or rejected by you with a mouse click. Participation in the survey is voluntary and is also anonymous. 
Please note that you can exclude the acceptance of cookies at any time. You can use the options described in section 3) above for this purpose.
You can find more information about Qualtrics' privacy policy here: https://www.qualtrics.com/privacy-statement and https://www.qualtrics.com/gdpr/.
 
If personal data is collected in the context of competitions, this data will be stored and processed on our behalf by Qualtrics on servers in the EU. Qualtrics is also certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the data protection level applicable in the EU. Further information on the processing of personal data in the context of competitions can be found under section 16).
 

14) Rights of the person concerned

 

14.1 The applicable data protection law grants you comprehensive rights (information and intervention rights) against the responsible body with regards the processing of your personal data, about which we advise you below:

  • Right to information pursuant to Art. 15 of the GDPR. In particular you have a right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipient to whom the personal data have been or will be disclosed, the planned storage period or the criteria used to determine the storage period, the existence of the right to rectification, erasure, restriction of processing, to object to processing, to lodge a complaint with a supervisory authority, the source of your data if this is not collected from you by us, the existence of automated decision-making, including profiling and any meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you, as well as your right to be informed of which guarantees exist pursuant to Art. 46 of the GDPR when your data is transferred to third countries;
  • Right to rectification pursuant to Art. 16 of the GDPR: You have a right to immediate rectification of incorrect data concerning you and/or completion of your incomplete data saved by us;
  • Right to erasure pursuant to Art. 17 of the GDPR: You have the right to ask for your personal data to be erased if any of the conditions of Art. 17 Para. 1 of the GDPR apply. This right does not exist in particular if processing the data is necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest or to enforce, exercise or defend legal claims;
  • Right to restriction of processing pursuant to Art. 18 of the GDPR: You have the right to ask for the restriction of the processing of your personal data as long as the accuracy of your data contested by you is verified, if you oppose the erasure of your data due to unlawful data processing and instead ask for the restriction of the processing of your data, if you need your data to enforce, exercise or defend legal claims once we no longer need this data after fulfilling its purpose or if you have lodged an objection for reasons of your particular situation, as long as this does not override our legitimate grounds;
  • Right to notification pursuant to Art. 19 of the GDPR: If you have enforced your right to rectification, erasure or restriction of the processing against the responsible body, the latter is obliged to communicate this rectification or erasure of the data or restriction of processing to all recipients to whom personal data concerning you has been disclosed, unless this proves impossible or involves disproportionate effort. You are entitled to be notified about these recipients.
  • Right to data portability pursuant to Art. 20 of the GDPR: You have the right to receive your data, which you have provided us with, in a structured, commonly used and machine-readable format or to ask for it to be transmitted to another responsible body if technically feasible;
  • Right to withdrawal of consent pursuant to Art. 7 Para. 3 of the GDPR: You have the right, once consent to processing data has been given, to withdraw this consent at any time with effect for the future. In case of withdrawal we will erase the data concerned immediately as long as further processing cannot be supported on a legal basis for processing without consent. By withdrawing consent, the lawfulness of processing based on the consent up to the point of withdrawal is not affected;
  • Right to lodge a complaint pursuant to Art. 77 of the GDPR: If you believe tat the processing of the personal data concerning you infringes the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or place of the alleged infringement.

 

14.2 RIGHT OF OBJECTION

 IN THE BALANCING OF INTERESTS, IF WE PROCESS YOUR PERSONAL DATA BASED ON OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS RESULTING FROM YOUR PARTICULAR SITUATION, TO LODGE AN OBJECTION TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED. WE RESERVE THE RIGHT TO CONTINUE PROCESSING YOUR DATA, HOWEVER, IF WE CAN PROVIDE EVIDENCE OF COMPELLING REASONS, WORTHY OF PROTECTION, FOR PROCESSING, WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF PROCESSING IS USED TO ENFORCE, EXERCISE OR DEFEND LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO CARRY OUT DIRECT ADVERTISING, YOU HAVE THE RIGHT TO LODGE AN OBJECTION AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVER.

IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT ADVERTSING PURPOSES.

 

15) Duration of the storage of personal data 

 

The duration for which personal data is save is calculated using the respective statutory retention period (e.g. retention periods under commercial and tax law). Once the period has expired, the corresponding data is routinely erased, as long as it is no longer necessary to fulfil or initiate the contract and/or there is no legitimate interest on our part in continuing to save it.

 

16) Processing data in the context of competitions 

 
If competitions are offered when using our website, the personal data provided by you when registering for the competition will be processed and used for the processing of the respective competition. Such data is stored and processed on Qualtrics’ servers in the EU. For further information please refer to section 13. The legal basis for this processing is Art. 6 Para. 1 b of the GDPR, for the fulfilment of the contract concluded for the execution of the competition. Your data will only be used for the execution of the competition and not for other purposes. The provision of personal data is not required by law. For the participation and the provision of the prize, the disclosure of necessary personal data is necessary.
If, however, you have voluntarily decided to receive a newsletter and have expressly consented to this purpose of use, your personal data will be processed on the basis of your consent pursuant to Art. 6 Para. 1 a of the GDPR. If you have given your consent for this, you will regularly receive information about our offers via the newsletter. Further information, in particular on the possibility of unsubscribing from the newsletter at any time, can be found in section 6). If there is a legal retention period within the context of competitions, personal data will be processed in accordance with Art. 6 Para. 1 c of the GDPR on the basis of the fulfilment of a legal obligation (e.g. legal retention obligations for accounting documents and records).
 

 

17) Application portal

 

Once you have registered/logged on, you can use our application portal in the careers section to apply for an actual vacancy or send us an unsolicited application. Personal data is collected as part of the application process. What data is collected in case of an application can be seen from the respective forms. Your applicant data given will be processed by us solely to evaluate and allocate your application and to match it to any vacancies as part of implementing pre-contractual measures pursuant to Art 6 Para 1 b of the GDPR. You can look at and update your applicant data at any time in your applicant profile. Please note that you remain responsible for the accuracy of your data.

Over and above this, data is also processed in each case in our interest pursuant to Art Para 1 f of the GDPR in order to keep records for a maximum of one year if no employment relationship comes about.

Statutory obligations also affect us (e.g. obligations according to the Equal Treatment Act, as well as regulations under tax or corporate law). So that we can fulfil these, we process your personal data pursuant to Art 6 Para 1 c of the GDPR solely to the extent required by the respective act.

We obtain your consent pursuant to Art 6 Para 1 a of the GDPR if none of the above-mentioned justifications exist. In particular if we or the EGGER Group want to contact you by email, telephone or post beyond your actual application about other vacancies in the EGGER Group and want to keep your data on record for longer (e.g. entry in the EGGER candidates pool).

As soon as we no longer need your personal data for the purposes outlined above, we will erase this if no statutory retention periods take effect.

As soon as an employment relationship comes about, we will keep your data for the period of employment and erase it after the end of your appointment once the statutory retention periods have expired.

We will save your filed applicant profile for 12 months for the provision of the profile in the recruiting system. Every time you log in, the period is updated and your applicant profile will be saved for a further 12 months for the purpose of providing the account and to keep a record. Prior to deleting the data, you will be informed via e-mail and given the opportunity for an update. If no update occurs, the profile will be deleted. If you receive a rejection, however, we will save your job-related application in each case for the statutory retention period of 6 months after the end of the application process. If you have agreed to your application folder being saved for a longer period, we will save your given data and your applicant profile for 24 months in each case.